FAQ & Troubleshooting

Section 3.2.2 - FAQ & Troubleshooting

• Cable Wrapping - How the Pyxis LE addresses the problem of cable wrapping.

• Connection Errors - How to resolve the most common connection errors.
  
  
• HTML Help Viewer Display Issues - How to ensure that you can use the in-program Pyxis LE control program help file.

• Error Codes - A description of how software and firmware errors are handled by the Pyxis LE control program and by the ASCOM drivers, as well as basic error message troubleshooting information.

• Contacting Optec Technical Support - Helpful procedural advice for contacting Optec technical support to ensure a speedy and accurate solution to your problem.