Section 3.2.2.2 - Connection Errors
As the Pyxis LE Camera Field Rotator uses USB for its computer communication, connection with the Pyxis LE should be very straightforward, as described in the Connecting to the Device portion of this manual.
If you encounter problems connecting to your Pyxis LE, first check the integrity of your Pyxis LE's USB and power connections.
Finally, check for any updated versions of the software on the Optec website and reboot your computer.
If this does not solve the problem, it is likely that the problem is not one that may be easily solved. Therefore, it may be best for you to simply contact Optec directly if you encounter a connection error.