Connection Errors

Section 3.1.2.2 - Connection Errors

As the Pyxis 2" and 3" Camera Field Rotators use a simple serial cable for their computer communication, connection with these devices should be very straightforward, as described in the Connecting to the Device portion of this manual.

If you encounter problems connecting to your rotator, first check the integrity of your Pyxis' USB and power connections.

Next, verify that the COM Port setting on the Setup menu of the control program matches the COM port that the rotator is plugged into. Note: the Pyxis Generation 1 and 2 cannot connect to the PC while is is homing or moving.

Finally, check for any updated versions of the software on the Optec website and reboot your computer.

If this does not solve the problem, it is likely that the problem is not one that may be easily solved. Therefore, it may be best for you to simply contact Optec directly if you encounter a connection error.